Frequently Asked Questions

Where do you ship?

We ship only within the United States. Standard shipping is free on every US order.

How long will my order take?

Processing normally takes 1–2 business days. Standard transit normally takes another 4–6 business days.

Will I receive tracking?

Yes. Every shipped order receives a tracking number after carrier handoff.

Can I cancel an order?

Contact us promptly. Cancellation is possible before shipment if fulfillment has not begun. After shipment, the Refund Policy applies.

What is the return and exchange period?

Eligible items can be returned or exchanged for any reason within 30 days after delivery.

Who pays return shipping?

Bombas pays return shipping for eligible change-of-mind returns and for defective, damaged, or incorrect items. We provide a prepaid label or equivalent free return arrangement.

When will a refund arrive?

Approved refunds go to the original payment method and normally post within 5–10 business days after issuance.

Which payments are accepted?

Checkout is in USD. Eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover cards are accepted when displayed at checkout.

How do I choose a size or care for an item?

Use the size, material, and care information on the applicable product page because details vary by product and variant. Contact us before ordering if you need help interpreting those details.

How can I contact you?

Customer care is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Bombas
795 N Hill St, Los Angeles, California, 90012, United States
Email: mijasipon67@gmail.com
Phone: (702) 898-7192

Related information: Refund Policy, Shipping Policy, Privacy Policy, Terms of Service, and Contact Us.